Right of withdrawal
You can revoke your declaration of intent within two weeks without stating a reason in text form (e.g. by letter, fax, e-mail).
The return period begins on receipt of the revocation instructions but not before a contract is concluded and also not before our obligations in accordance with § 312c para. 2 BGB (Civil Code of Germany) in association with § 1 para. 1, 2 and 4 BGB-InfoV as well as our obligations in accordance with § 312e para. 1 sentence 1 BGB in association with § 3 BGB-InfoV are fulfilled. The revocation period shall be deemed observed if the notice of revocation is given within this period.
The revocation must be sent to:
ia GmbH - Wissensmanagement und Ingenieurleistungen
CEO: Werner P. Bauer
81373 Munich - Germany
Fax: 0049 89 - 189 17 87 29
Consequences of revocation
In case of a valid revocation, all mutually received performances as well as emoluments taken (e.g. interest), if applicable, are to be restituted by either side. If you are unable or partially unable to restitute the merchandise to us or if you can only restitute it in a deteriorated condition, then you have to insofar compensate for its value where applicable. All reimbursement obligations must be fulfilled within 30 days of the declaration of revocation.
Your right of withdrawal expires prematurely if the contract is fulfilled by both parties at your explicit request before you have exercised your right of withdrawal. A right of withdrawal doesn't exist by using electronic products, once the customer has installed or downloaded the ordered files on his computer. A right of withdrawal also doesn't exist in case of goods which are made to the specifications of the customers, which are clearly tailored to personal needs of the customer or are not suitable for a return (e.g. software or other data and files).